Our dedicated team of professionals have worked with numerous companies, solved a myriad of customer problems and trained hundreds of users. We pride ourselves on the extreme level of quality we demand, and get, from our professional services team.
WE STAND BEHIND OUR PRODUCTS
The MAGTEC Advantage
All MAGTEC products and applications are supported by a dedicated team of professionals that provide:
- 24/7/365 Customer & Technical Support
- Mobile Technical Services
- On-site Technical & Solution Education and Training
- Technician Certification
- Security Best Practices Consulting
- Solution Creation and Development
- Security Systems Integration
MAGTEC provides customers with onsite, professional certified installers, as well as offering a full range of professional services, training and shop certification for companies who prefer to perform their own certified installations.
MAGTEC Training:
Get the most out of your web-based security application, MAGTEC offers both on-site and web based training for our MAGTEC FleetControl™ Customers. FleetControl Training covers everything from logging into the application to taking action upon a vehicle in an emergency situation with the use of the MAGTEC proprietary Acceleration Control System. Training topics will cover things such as Geofences, Authorized Vehicle Operators, Asset Tracking, Report Functions and managing email alert notifications.
MAGTEC Mobile Technical Services:
- Professional – MAGTEC Products, Inc. supports MECP certification and training
- Convenient – Our mobile installation team will come to you
- Reliable – Installations are performed to the highest MAGTEC standards
MAGTEC technical services team are all Mobile Electronics Certified Professionals (MECP's). This is an industry supported national certification program for mobile electronics professionals, ensuring that mobile electronics products will be sold and installed in a safe and reliable manner. This program was developed by mobile industry professionals that are the top in their field. The Consumer Electronics Association is an international organization which owns and operates this highly successful mobile division initiative.
MAGTEC Development:
MAGTEC develops products and services that allow for a full turnkey solution to our clients, developing security hardware and the functional programming of the hardware and then integrating that hardware with a partner communications suite. In addition, MAGTEC develops the software solutions that allow a transportation company to manage, track and control its assets in real time, no matter where that asset is in operation. Contact our sales staff to find out how MAGTEC’s product development team can create a customized solution that meets your fleet’s needs.
MAGTEC Integration:
Apart from having a strong, clear focus on our FleetControl™ system, MAGTEC has also developed partnerships with many of the major tracking solution providers allowing a seamless integration of the OCS with alternative tracking systems. This allows you to control your assets from the same portal website that you currently use to track your assets. Integration with additional on-board systems for single point login or other enhanced functionality is also an option.
MAGTEC Innovation:
MAGTEC is a market leader specializing in the development and manufacturing of innovative safety and security technology for the transit and transportation industries. We continuously work to upgrade our technology and new products available in order to provide better safety and security solutions, along with enhanced features for both the vehicle and the driver. This ongoing advancement is driven by the needs of our customers as well as the needs of their clients. While our competitors attempt to duplicate what MAGTEC has created, we consistently raise the bar by addressing the growing needs of the transportation industry.
The complexity and tight time frame created by needing 350 tanker trucks equipped in a 3 month period at more than 40 different locations across the country should have caused numerous scheduling and performance problems. MAGTEC met the challenge head-on and we were not only trained, coordinated with our security progam and fully operational on the road... we ended up under budget! Never have we had a project run so smoothly and professionally as this one.
Positive Vehicle Control provides unparalleled fleet and driver security, while empowering companies with the ability to control their vehicles and drivers remotely, in real-time.
- Incorporates Best Practices in vehicle and passenger security and safety
- Enhances ground transportation asset control & driver/operator management
- Actively assists in preventing, preparing for, protecting against, and responding to acts of theft, hijacking, and terrorism
- Provides critical awareness and active interdiction capabilities anytime a threat is identified and needs to be controlled
- Heightens security on vulnerable lanes of high-value and sensitive cargo
- Improves risk management strategies
- Reduces claims
- Mitigates auto liability risks
- Provides insurance pricing flexibility
- Maintains control, reduces costs, and generates ROI
Call MAGTEC today to find out why our products and solutions are accepted by companies who recognize that there is much more to security, safety and fleet responsibility than tracking.
