You can't have a world-class security product offering without world class support. The MAGTEC Technical Support team is available 24 hours a day, 7 days a week. Using a tiered approach to triaging and solving technical issues provides the best resources focused on the right problems each and every time.
THE CHALLENGE OF KEEPING YOU RUNNING
MAGTEC understands the importance of keeping your mobile asset in-service and on-time whether you are a fleet of one or a thousand, this is why we offer live technical support 24 hours a day, 7 days a week, 365 days a year.
Our tiered, multi-level approach to service ensures that any issue a customer may have is dealt with promptly regardless the importance or criticality of that issue. All calls are answered by our courteous live operators and directed to our trained and qualified technicians.
Our technicians pride themselves on their extensive product knowledge and customer satisfaction. At MAGTEC we want our customers to know that they made a wise choice in selecting us as their vehicle security and control partner.
If you have any questions or concerns regarding our products or services please contact our technical support center.
1.888.624.8320
MAGTEC has delivered security and cost saving solutions to companies across North America.
While we have always been the unique and world-class solution for commercial trucking, our technologies have been adjusted and customized for almost every form of ground transportation.
From transit buses with single point login protocols to nuclear facilities requiring complex geo-zone logic, MAGTEC has created and developed valuable and capable security solutions.
MAGTEC can also provide certification and training to agencies and companies that require advanced levels of technical expertise due to the different types of vehicles they have in their fleet. We have provided installation and certification programs for trucks, buses, motor coaches, light armoured vehicles, emergency vehicles, consumer and fleet automobiles, multi-use utility equipment, numerous types of construction equipment (including cranes and lifts), specialized trailer platforms, containers, motorbikes, recreation vehicles and much more. If it travels by ground, MAGTEC has a solution!
Call MAGTEC today to find out why our products and solutions are accepted by companies who recognize that there is much more to security, safety and fleet responsibility than tracking.
